Generally, we heard about online shopping for clothes or gadgets but not grocery. We prefer to go to a traditional store for Retail shopping but COVID-19 has changed our way of living, working, shopping, and even groceries and other essential commodities. It seems like the whole world has transformed overnight. Online shopping for groceries has become an essential part of our life because of lockdowns.
How COVID-19 affect the Retail business?
Before the outbreak of COVID-19, only a few were interested in online Retail shopping but we see a sudden spike since last year(the time when community spread for COVID-19 is at its high). Pandemic has disturbed the economy of the country badly, many businesses have even declared bankrupt but the retail supermarket has witnessed a massive high in demand. COVID-19 has brought many challenges in the Retail Supermarket industry and can be best describes in two categories:- General challenges and Technical Challenges.
General Challenges
Googles says the price of any commodity rises when a large number of people hurry towards a particular commodity due to fear of its shortage in near future. The same is happening now, people are storing food and essential commodities at their homes. Retail stores are facing problems in completing orders. Indefinite lockdown and the mismanaged stock have completely disturbed the supply chain networks.
The consequence?
- Shortage of stock in the Retail store
- Retail stores need to improve management for increasing supply chain
- Need to ensure the safety of customers as well as employees
Technical Challenge
Retail shopping websites were not mainstream as they are today, a sudden increase in traffic on websites and usage can break the IT infrastructure. Grocery is a volatile industry that witnessed an unexpected hike in demand during the pandemic. To match with the scenario, you need to understand how important it is to invest in technology along with otter services.
7Heven Retail Store solution
The latest survey suggests that in the USA, 34% of customers now prefer online Retail shopping instead of visiting the traditional store.
You might be thinking, Is it the best time to invest in a Retail supermarket?
Well, the answer is Yes. The Retail store can be run both online and offline, and opting for the right decision can be highly profitable for you in today’s scenario. 7Heven can help your Retail store paving its way during the COVID-19 Pandemic by following practices-
Launch an online store
7Heven grocery stores are the only Supermarket Franchise in India that runs both Physically and digitally. In the Current Scenario, it’s time to launch your store online. According to analysis, the conditions are worsening day by day, the active number of cases is at an all-time high and everyone is aware of the death rate in India. Due to lockdown, people can not go brick and mortar store, and as precautionary measures, they feel safe at buying groceries online. Affordable prices, time, a wide range of products, and home delivery are some of the key benefits of an online store. If you want to start a Retail Supermarket, your primary concern should be launching an online store in your area.
Expand your business
7 Heven Retail stores help in upgrading your offline store to the Online platform and it allows your customers to continue shop with you, building the customer’s trust and loyalty. COVID-19 harmed demand and supply for various products but 7Heven stores will help in fulfilling customer’s demands. It eliminates the need to physically visiting the store to purchase groceries and other essential commodities.
Optimize performance
The coronavirus has disturbed the supply chain network badly; but we can not ignore that it can contribute to making a profit. To deal with this unanticipated demand for commodities; 7Heven can help you in investing in an on-demand solution that will optimize your performance by implementing key points.
- This store is a reliable online store that is easy to update at any time as per your requirements.
- 7Heven store effectively balance the workload by dividing load over machines
- 7heven helps in increasing traffic on the website but its super exclusive advertising and marketing policy
Ensure safety measure
Logistics and delivery of orders are carried out by employees only; so, it became essential to ensure the proper sanitation and safety measures of employees. 7Heven helps in assisting their customers amid lockdown; as well as take proper safety measures for their employees that directly impact the success of the Retail Supermarket business.
Technical assistance
No one can deny the fact that technology; and infrastructure play a crucial role in the success of any online business. Generally, servers down because of high traffic on the website but 7heven are designed by high-tech engineers; and keep monitoring the website during fluctuating traffic and also help in capturing new audience to your website. 7Heven refines the store and implement tested measures to drive the high rate of return; and better perks in near future.
Final thoughts
Online shopping for groceries became an indispensable part of our life. Ecommerce platforms play an important role as they the source of buying goods and made shopping convenient for users. COVID-19 is the time of global medical emergency; and delivering essential commodities right to the doorstep should be a priority for any business. You can survive with the traditional store but as a grocer; you need to upgrade your store that current circumstances demand. 7Heven Retail stores is a readymade modern Retail store that lies ahead of the coronavirus crisis.